Puffs in the making:

A freshly baked and filled puff:

From the family's blog:
Carol Decker, my wife, had an emergency cesarean section on June 10, 2008. After the surgery she developed life-threatening hypotension from a septic pneumonia infection. After fighting for several weeks, the medicine she was on to save her life had the unfortunate side effect of blocking blood flow to her legs, left arm and eyes.
Since then, Carol has had both legs below the knee amputated, her left arm amputated and she is blind. Carol was transferred to Harborview after an extended stay in ICU at Swedish Hospital, which insurance has covered to an extent and the rest we have had to pay for out of pocket. Carol will now begin inpatient rehab, which her insurance will not cover, and is estimated to cost somewhere around $80,000.
Carol, Chloe, Safiya and I just want to say "thank you" to everyone who is helping. Your thoughts, prayers and contributions are not only hard to believe but really have shown us the humanity and compassion that people really have. I hope we have the opportunity to personally thank each and every one of you. Until then, please accept our deepest gratitude and thanks.
Warm Regards,
Scott & Carol Decker
Dear Ms. Murphy,
I am writing regarding your letter of July 24th. Lee Zazofsky is no longer with the Orpheum Theater and is now working at another of our facilities. I am uncertain why you would consider Balcony Row T, Seats 210 & 211 obstructed. The Orpheum is closed in the summer so I apologize for the delay in my response. I went in to the theater and sat in the seats in question. There is nothing in front of the seats except the possibility of taller guests. Was it the people in front of you that obstructed the view? If so, this is an unavoidable situation that occurs in theaters from time to time.
The sound system was provided and operated by the visiting artist. I am glad it appears Eddie Izzard did respond and correct the sound.
I am sorry your experience was unpleasant, but I cannot honor your request for a refund.
Sincerely,
Bruce Montgomery
General Manager